We’re here for brokers, so you can be there for your customers.
Why Bendigo Bank Broker
From broker accreditation to a referral and through the life of a loan, you and your customers are in good hands with one of Australia's biggest and most trusted banks.
Dedicated BDM's
For a more personal and broker-focused relationship we match brokers to Business Development Manager in their region.
Partner Assist Team
Proactive and accessible, we provide advice and assistance to brokers through all stages of the application lifecycle.
Virtual Banking Team
Think of us as an extension of your team, specialists dedicated to servicing your customers pre and post settlement.
Current service levels
SLA (assessment)
- Up to 2 business day
Applications that require additional assessment by a senior credit officer may take longer than the standard SLA.
Current time to loan documents
- Up to 1 business days
Examination/Certification SLA is currently at 1 business days.
Status updates
- Broker Portal
- Live web chat
- Call Partner Assist on 1300 791 679
Our Virtual Banking team
What happens to your customer, when they become our customer too?
- Home lending specialist support pre and post settlement, for peace of mind. Yours and theirs.
- Onboarding calls, emails, and SMS to ensure a personal welcome into Bendigo Bank.
- Ongoing service for your customers for the life of the loan.
- A team with the experience to discuss any future everyday banking and lending needs.
- Once onboarded your customers can call 1300 236 344.
Find out exactly what your customer can expect from day 1 of approval in the Welcome Your Customer Guide, when joining Bendigo Bank. While you remain their trusted adviser.
Want to discuss how maintaining commission and strengthening reputations works when partnering with high-quality customer service? Brokers can talk to their BDM or contact Partner Assist on 1300 791 679.
Our home loans
It's easy to get accredited
- Confirm that Bendigo Bank is on your approved provider panel.
- Download and complete the Accreditation Form.
- Email us your completed form and documents.
Things you should know
*Fixed and variable loans.
1Full offset facility is available on the Flex Home Loan only for both fixed and variable loans. Offset facility can only be linked to one Flex Home Loan at any one time. A maximum of 6 offset facilities can be linked per loan account. Linked offset facility must be in same customer name/number.
Terms and conditions, fees and charges apply. All information including interest rate is subject to change without notice. Full details available on application. Lending criteria apply.
